Acceptable Use Policy

Use accounts, invitations, integrations, and workspace information only with permission. Respect role boundaries and confidentiality commitments. Obtain the rights and permissions needed for documents, images, logos, contact lists, personal information, and other material you upload, import, or publish. A document found online is not necessarily free to copy or distribute.

Do not impersonate another person or business, misrepresent your authority or qualifications, or publish false claims about products, certifications, partnerships, or commercial results. Keep public listings accurate and respect requests to correct unauthorized use of another party’s identity or material.

You must not:

• Violate law, infringe intellectual-property or privacy rights, or disclose another party’s confidential information without authority.
• Access another account or workspace without authorization, share stolen credentials, bypass permissions, or evade suspensions, limits, or payment controls.
• Upload malware, exploit vulnerabilities, disrupt the Service, overwhelm endpoints, or probe systems beyond permission expressly granted by us.
• Scrape private or access-controlled information, collect personal information for unlawful purposes, or use the Service to send unsolicited or deceptive communications.
• Facilitate fraud, illegal discrimination, harassment, threats, abuse, or exploitation of children.
• Submit unnecessary sensitive personal records, account passwords, full payment-card data, or regulated health information into general workspace or generation features.
• Use outputs as the sole basis for decisions about credit, employment, housing, insurance, healthcare, or other decisions affecting an individual’s legal rights or similarly significant interests.
• Represent generated material as a verified regulatory determination, safety certification, professional opinion, or endorsement by another person without a valid basis.
• Remove required proprietary notices, unlawfully reverse engineer the Service, or redistribute software or content beyond the rights granted to you. Statutory rights that cannot be restricted remain intact.

You are responsible for the source, audience, and intended use of the material you submit. Avoid placing a third party’s personal information in a public profile or unrestricted link without appropriate permission. Workspace access does not grant an independent right to reuse another organization’s records.

Review generated content, calculations, quotations, and sources before use. Product claims, labeling, ingredients, allergens, safety instructions, financial projections, and legal documents require review appropriate to their consequences. Do not remove context or warnings in a way that makes material misleading.

Report misuse, suspected security issues, or an intellectual-property concern to hello@cpgplaybook.com. Identify the relevant URL or material, explain the concern, provide contact information, and describe your authority to act. For a rights claim, include enough information to identify the protected work or right and the allegedly unauthorized use. Do not send unnecessary sensitive information or attempt to prove a security issue by accessing someone else’s data.

We may request clarification, preserve relevant evidence, restrict content or access, or contact the affected parties as appropriate. We may remove or restrict material or suspend accounts under the Terms of Service, subject to applicable law. If you believe we acted in error, contact the same address with the decision and supporting details for review.